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privacy policy

This Website is operated by Reach Talent Agency Management Limited for users and visitors located in the United Kingdom and European Union (“us”/“we”/“our”). We are committed to protecting your privacy and act as the controller responsible for your personal information. This Privacy Policy should be read in conjunction with  the Cookie Policy for reachtalentagency.com (the “Website”), of which it forms part.

 

This Privacy Policy applies to individuals residing in the United Kingdom and the European Union. It explains how we use the information we collect about you, how you can instruct us to limit the use of that information, and the procedures we have in place to safeguard your privacy.  

We may amend this Privacy Policy periodically to keep it up to date with legal requirements and our business operations. Please regularly review these pages for the latest version of this notice.  

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The Information We Collect and How We Use It

We process personal information about you to provide the services available on our Website. Information collected includes, but is not limited to, your name, postal address, email address, telephone number, and any other details you provide through surveys, competitions, or registration. This information is collected through:  

- Direct Interactions: For example, when you fill out a survey or participate in a competition.  
- Automated Technologies: For example, when you interact with our Website. Please see our Cookie Policy for further details.  

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We process this information for purposes such as:  

- Dealing with your inquiries and requests.  
- Providing and personalising our services.  
- Preventing crime and prosecuting offenders.  
- Maintaining information as a reference tool or general resource.  
- Conducting market research campaigns.  
- Running competitions, promotional events, and campaigns.  
- Complying with legal or regulatory obligations.  
- Assessing your suitability for vacancies via the Website.  

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Your Rights in Relation to Your Information

You have certain rights regarding your personal information. Subject to certain exemptions, these include:  

- Access: You can request a copy of the personal information we hold about you.  
- Correction: You can ask us to rectify inaccuracies in your personal data.  
- Erasure: You may request the deletion of your data under certain conditions.  
- Restriction: You can ask us to limit processing in certain circumstances.  
- Objection: You can object to processing based on our legitimate interests.  
- Marketing Preferences: You can request changes to how we contact you for marketing purposes.  

To exercise these rights, contact us at the details provided at the end of this policy.  

If you believe we have not complied with your data protection rights, you can lodge a complaint with the Information Commissioner’s Office (ICO). Contact the ICO at 0303 123 1113 or visit their [website](https://ico.org.uk) for further details.  

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Information Security and Retention

We adopt appropriate policies, rules, and technical measures to protect the personal data we control from unauthorised access, improper use or disclosure, and accidental loss. However, please be aware that the Internet is not a secure medium, and we cannot accept responsibility for any unauthorised access or loss of personal information beyond our control.  

We will store your personal information for as long as reasonably necessary for the purposes for which it was collected, as explained in this Privacy Policy. In some circumstances, we may store your personal information longer to comply with legal, regulatory, tax, or accounting requirements, or to establish or defend legal claims.  

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To Whom Will Your Information Be Disclosed?

Your information may, for the purposes set out in this Privacy Policy, be disclosed to:  

- Our employees.  
- Our group companies and their employees.  
- Successors in title to our business and any potential or actual third-party purchaser of our business or assets.  
- Third-party consultants, contractors, or other service providers who may access your personal information when providing services (e.g., IT support) to us.  
- Government bodies, law enforcement agencies, or regulatory requests.  
- Auditors or advisers assisting with or advising on any of our business purposes.  

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Transferring Information Outside the UK or EEA

Due to the global nature of the Internet infrastructure, the information you provide may be transferred outside the United Kingdom or the European Economic Area (EEA). These countries may not have similar data protection standards as those in the UK or EEA. However, we take steps to ensure your data is adequately protected, such as implementing contractual safeguards with third parties or relying on recognised certification schemes.  

For further details on how we protect your personal data when transferring it outside the UK or EEA, contact us using the details provided below.  

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Further Information and How to Contact Us

For additional information about data protection and privacy, or to make requests about your personal information, please contact us at:  

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cookies

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What Are Cookies?

Cookies are small text files that are downloaded to your device (computer, smartphone, tablet, etc.) when you visit a website. They are widely used to improve user experience, provide website functionality, and gather information about how visitors interact with a website.

Cookies serve a variety of purposes, such as enabling core site functionality, remembering user preferences, or providing analytical insights to enhance website performance.

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Types of Cookies We Use

We use the following types of cookies on our Website:

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1. Strictly Necessary Cookies

These cookies are essential for the proper functioning of the Website. Without these cookies, services you have requested (such as navigating between pages or using secure areas of the Website) cannot be provided.

  • Examples: Login authentication, security cookies.

2. Performance and Analytics Cookies

These cookies help us understand how visitors interact with the Website by collecting and reporting information anonymously. They allow us to measure and improve the Website's performance.

  • Examples: Google Analytics cookies.

3. Functionality Cookies

These cookies enable the Website to remember your choices (such as language preferences or the region you are in) and provide enhanced, more personalized features.

  • Examples: Remembering your login details or customizing content.

4. Targeting and Advertising Cookies

These cookies track your online activity to help us deliver more relevant advertisements or limit the number of times you see an ad. They may also be used to measure the effectiveness of advertising campaigns.

  • Examples: Google Ads cookies, Facebook Pixel.

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Cookies We Use

Here are examples of the types of cookies we may use on our Website:

  • _ga (Google Analytics)

    • Type: Performance/Analytics

    • Purpose: Tracks website usage statistics via Google Analytics.

    • Duration: 2 years

  • _gid (Google Analytics)

    • Type: Performance/Analytics

    • Purpose: Distinguishes users for Google Analytics.

    • Duration: 24 hours

  • PHPSESSID

    • Type: Strictly Necessary

    • Purpose: Maintains user session across page requests.

    • Duration: Session (until browser is closed)

  • _fbp (Facebook Pixel)

    • Type: Advertising

    • Purpose: Tracks user activity for Facebook Ads.

    • Duration: 3 months

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How to Manage Your Cookies

You can manage or disable cookies at any time through your browser settings. Most web browsers allow you to control cookies through their settings, including blocking or deleting cookies.

Alternatively, you can use tools like Your Online Choices to opt out of targeted advertising cookies.

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Third-Party Cookies

Some cookies on our Website are placed by third parties, such as analytics providers and advertisers. These cookies are subject to the respective third-party privacy and cookie policies. We encourage you to review these policies for more information.

Examples of third-party providers include:

 

Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed about our use of cookies.

 

Contact Us

For any questions about this Cookie Policy, please contact us at:

Reach Talent Agency Management Limited
180 Great Portland Street
London, W1W 5QZ

Email: enquiries@reachtalentagency.com

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